Terms of service

Welcome to onestep.beauty. These Terms & Conditions ("Terms") govern your access to and use of our website and services (the "Services"). By accessing or using onestep.beauty, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

onestep.beauty is an online retailer of curated Korean beauty products, operating from Shahnoor Arcade, 04524, Pakistan. You can reach us at support@onestep.beauty or WhatsApp.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on our Services. By placing an order, you confirm that you meet this requirement.

3. Product Information & Authenticity

We make every effort to display product details, images, and pricing accurately. All products sold are 100% authentic and sourced directly from Korea. Colors and packaging may vary slightly from images due to screen display or supplier packaging updates.

4. Pricing & Availability

All prices are listed in PKR and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders & Payment

By placing an order, you're making an offer to purchase, which we may accept or decline. Payment must be completed through one of our supported methods at checkout. We reserve the right to cancel any order suspected of fraud or unauthorized activity.

6. Shipping & Delivery

See our Shipping Policy for delivery timelines and charges. Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.

7. Returns & Refunds

See our Return and Refund Policy for full details on eligibility, timelines, and our authenticity guarantee.

8. Intellectual Property

All content on this site — including logos, text, graphics, and images — is the property of onestep.beauty or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

9. User Conduct

You agree not to:

Use the Services for any unlawful purpose
Attempt to gain unauthorized access to our systems
Submit false or misleading information
Interfere with the proper functioning of the Services

10. Limitation of Liability

To the fullest extent permitted by law, onestep.beauty is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased through them. Our total liability for any claim will not exceed the amount you paid for the relevant order.

11. Product Use & Allergies

Skincare products may not be suitable for everyone. We recommend a patch test before first use. Please review ingredient lists carefully if you have known allergies or sensitivities. onestep.beauty is not liable for adverse reactions resulting from product use.

12. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Changes to These Terms

We may update these Terms from time to time. Changes take effect upon posting to this page, with the "Last updated" date revised accordingly. Continued use of the Services after changes constitutes acceptance.